Things like missing/empty tags, poor formatting, and non-standard conventions are spam indicators.ĭon’t insert active components (javascript, ActiveX, plug-ins) in your message. If you’re sending HTML email, ensure that it’s properly constructed. Things like providing HTML and text versions of the message content, properly constructed and formatted email headers, and adherence to specifications for sending an email (SMTP) are fundamental to sending good mail. There are many key factors in practicing safe and sufficient email use. You may need to make some adjustments to your email software setup so that sent, drafts, and trash email will be stored in your online Sent, Drafts, and Trash folders. Note: By default, email software applications (e.g., Outlook, Thunderbird) store your sent, draft, and trash email on your computer, rather than storing it on the email server (as it should with an IMAP connection). Internet Connection: If you do not have an Internet connection, you cannot access your email. Backup: Email is automatically backed up every evening so, if you accidentally delete an email, your email administrator can retrieve it-even up to 14 days later. Storage: If you have limited online storage space, you may need to delete some emails periodically to avoid exceeding your storage capacity. Access: Since the emails are stored on the email server, you can access and manage your email and email folders from multiple computers or mobile devices. When you check your email with an IMAP connection, you are accessing and managing your email directly from the email server. Internet Connection: You will need an Internet connection to download email, but you can view your downloaded email offline (i.e., without an Internet connection). Backup: You should implement an effective backup system for your computer, in case you need to retrieve lost or deleted emails. Since you're downloading your emails to your computer, you can keep as many emails as your computer can store. Storage: You don't need to worry about running out of online storage space. Access: Since your email is stored on your computer, you must be at your computer to access your email. When you check your email with a POP connection, new email messages are downloaded to your computer and are then deleted from the email server. Note: Microsoft Exchange users access their mailbox data via the Exchange server, rather than using a POP or IMAP connection. IMAP is quickly becoming the preferred method, since it gives you complete access to all email and all email folders, from multiple computers or mobile devices. If you are using our webmail and are setting up your email software (e.g., Outlook, Thunderbird), you must indicate how you want to receive email-either with a POP connection or an IMAP connection.
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